Frequently Asked Questions
What's the difference between a website and a funnel?
The current page you are on is part of the full website of Spacecrate where there are many more pages when you click through.
A funnel on the other hand is a sequence of pages, that focus on one outcome and drive the visitors step-by-step to that result. A lead magnet, booking an appointment, registering for a webinar are good examples.
Spacecrate combines the two, so you can operate in one dashboard.
Can I change my plan later on?
Absolutely. You can upgrade or downgrade your plan at any time.
Can I use my own domain?
Yes. You can use a custom domain. If you don't have a domain, we'll provide you with a free spacecrate.io (yourdomain.spacecrate.io) domain name.
Do I need a web hosting account?
No. All plans include secure, unlimited hosting for your digital content. We use the best servers and networks to ensure your site is reliable and fast.
Do you offer any support?
Absolutely! We want you to have the best experience and results with our platform, you can reach out to us and we will help you grow.
How often are there updates?
We are always optimising and adding additional features to make sure we stay on top of growth-trends.
Are there any transaction fees?
When you sell your products using the built-in payments in Spacecrate, we don’t charge you a transaction fee. You can keep all the money you charge for your products aside from the standard Stripe merchant processing fee of 2.9% + 30 cents per transaction.
What if I want to cancel?
No worries, there are no long-term commitments or complicated contracts. If you decide that Spacecrate isn't right for you, you can easily cancel your account from your dashboard at any time.
Is there a money back guarantee?
Yes! If you cancel your subscription within 14 days of your first payment, and you would like a refund, please contact support and we will happily issue you a refund.